2021 Seawolves Matchday Frequently Asked Questions

2021 Seawolves Matchday Frequently Asked Questions

1. Will all matches go on-sale at one time?
A. To start the season, only the first three home matches in May will be made available for purchase.
 
2. How will tickets be sold?
A. All tickets will be sold in physically distanced ticket pods. Ticket pods are groups of tickets between 1 and 8 tickets. Tickets pods are limited to 1 per account and ticket quantity is limited to the number of season tickets on your account.
 
3. What is the priority to purchase tickets?
A. Season Ticket Members will have priority to use their account credit toward seats before they go on sale to the public. The Season Ticket Member priority selection window will be 24 hours.
 
4. What if tickets sell out before a Season Ticket Member can purchase?
A. It’s possible tickets will sell out before all Season Ticket Members have a chance to purchase. If tickets sell out prior to Season Ticket Members purchasing tickets, those who did not get tickets for the first three home matches will be given priority for the next set of available home matches.
 
5. How many tickets can Season Ticket Members purchase?
A. Season Ticket Members may purchase up to the number of per home match seats on their account.
 
6. What happens if I don't use my entire Season Ticket credit prior to the end of the season?
A. At the end of the 2021 season you will have the option to rollover any unused credit to the 2022 season or request a refund.

7. How will I receive my tickets?
A. All tickets will be digital in 2021 using the AXS Mobile ID on your Apple or Android device. This will allow for contactless entry into Starfire Stadium to stay compliant with stadium health and safety protocols.
 
8. Can I resell or transfer my tickets?
A. Yes, the transferring and resale of tickets is permitted. All tickets in a pod must be sold or transferred as a single until. The fan receiving the tickets will be required to create an AXS Account.
 
9. Are face masks required?
A. Yes, face masks are required to be worn by all guests regardless of vaccination status. Masks must be worn at all times while in and around Starfire Stadium, unless you are actively eating and drinking in your assigned number seat.
 
10. What time will gates open?
A. Gates will open 90 minutes prior to kickoff.
 
11. Do I have to enter a certain gate?
A. Yes, all fans will enter through Gate 2 on the south end of the stadium. Fans will be asked to enter Starfire Stadium complex on the gravel road south of the main building. Markers will be on the ground to ensure 6 ft. of physical distance between fans. View the 2021 Starfire entrance map here
 
12. Will parking, concessions and beverage sales be cashless?
A. Yes, new this year Starfire Stadium will accept credit card payments only for parking, food and beverage purchases. Please wear your mask while engaging with all Starfire attendants. 
 
13. Will the Seawolves merchandise stand be open?
A. The Seawolves merchandise stand will be open with a limited number of one size fits all items, such as hats, scarves, and clear bags. You can pre-order merchandise from www.SeattleSeawolves.com and schedule pick up on match days. Merchandise pre-order is highly encouraged to limit cueing and wait times.
 
14. Can I bring a bag into Starfire Stadium?
A. You may bring a clear bag into Starfire Stadium. Event security staff will do a visual inspection of your clear bag upon entry. Clear bags may be ordered on the Seawolves website beginning April 26th and will be available for purchase at entry.